The WAVR-21
The WAVR-21 consists of 19 static and dynamic violence risk factors and one protective factor encompassing a number of indicators contrary to violence risk. The instrument also codes for the organizational impact of a threat case. The item domains include motivational, psychological, behavioral, historical, situational, and pre-attack proximal factors associated with workplace and campus violence, including intimate partner risk factors for violence occurring in organizational settings.
How It Works
Manual
The WAVR manual describes the rationale and foundation for the instrument, with specific information on the relationship of each of the risk factors to violence risk. Addressed as well are a number of other topics relevant to the contemporary practice of threat assessment. These include general prevention principles, program development and best practices, the psychodynamics of targeted violence, interviewing strategies, normal bias issues, case studies, and a user’s guide with case examples.
Intake and Documentation Questionnaire
This form has three sections: A. Incident Report Summary – for initial intake data and checklist of red flags; B. Identifying Information – job/school and personal information; and C. Description of Incident, Reason for Concern Now, and Contextual information – includes comprehensive questions for conducting an ongoing assessment and investigation.
Worksheet
The 21-item Worksheet consists of the risk indicator definitions and inquiry questions for coding the WAVR factors, with sections for note taking. Items are coded as either absent, present, or prominent, and for recent change. The Worksheet includes a format for structuring assessment reports and operational definitions for four “Levels of Concern”: low, moderate, high, and imminent.
Grid
The Grid is a one-page summary of the Worksheet, providing a quick reference for viewing the coding and ostensible risk status of a case. The Grid is useful as a graphic for team discussions, and providing senior management and stakeholders with an evidence-based “executive summary” of a current case – thus contributing to deliberations and decision-making staying focused on objective criteria.
The WAVR Explained
The WAVR-21 – Workplace Assessment of Violence Risk – is a 21-item coded instrument for the structured assessment of workplace and campus targeted violence risk.
First published in 2007 by its co-developers, Drs. Stephen White and Reid Meloy, the WAVR-21 reflects the authors’ extensive case and forensic experience and a thorough review of the research and clinical literature. The WAVR is now in its third edition, published in 2016, and is available in hardcopy as well as digital and software applications.
The revised V3 Worksheet and Grid coding forms are appropriate for use by both clinical and non-clinical professionals involved in the threat assessment and management endeavor. The manual is written in an accessible style, that any threat assessment and management practitioner may gain a fundamental understanding of violence risk in workplace and campus contexts. All users are responsible for working within their level of expertise, conferring with more experienced team members and colleagues, and seeking expert consultation when appropriate. Training on the use of the WAVR-21 is highly recommended.
Who may use the WAVR-21?
The WAVR-21 may be used by the members of multidisciplinary threat assessment and management (TAM) teams who typically work in organizations, as well as by risk assessment mental health professionals who consult or conduct formal assessments in work or campus settings. Workplace violence security consultants will also find the WAVR helpful, as will law enforcement professionals who assist the organizations in their communities.
What does the WAVR consist of?
- Manual: The extensive WAVR manual consists of a description of each of the WAVR-21 items and their coding criteria, and a succinct explanation of how each item relates to workplace or campus violence risk. Included also are program development and general prevention principles, a user’s guide, the psychodynamics of targeted violence, interviewing strategies, bias issues, case examples and case studies. The V3 manual has been greatly expanded in content.
- Worksheet: The 21-item Worksheet consists of the risk indicator definitions and inquiry questions for coding the WAVR factors, with sections for note taking. Items are coded as either absent, present, or prominent, and for recent change. The Worksheet includes a 2 format for structuring assessment reports and operational definitions for four “Levels of Concern”: low, moderate, high, and imminent.
- Grid: The Grid is a one-page summary of the Worksheet, providing a quick reference for viewing the coding and risk status of a case. The Grid can be very useful as a graphic for team discussions, and for providing senior management with an evidence-based “executive summary” of a current case scenario – helping to keep conversations and decision-making focused on objective criteria.
- Intake and Documentation Questionnaire: This form, greatly expanded from the V2 Intake form, documents identifying information and raw case data – the “who, what, when, where, and how” of incidents – chronologies of threat scenarios, and actions taken. The inquiry questions on the form relate directly to the data needed to complete the coding for the risk and protective factors on the Worksheet. The form may also serve as a document of an organization’s due diligence in response to threat cases.
The primary focus of the WAVR-21 is to assess the risk of workplace or campus homicidal targeted violence. A term originally coined by the behavioral scientists of the US Secret Service, targeted violence refers to situations in which an individual intentionally commits an act of violence against an identified or symbolic target, whether people or places. Also referred to as intended violence, these acts are potentially foreseeable, as they are the result of an understandable, evolving and often discernable process of thinking, behavior, and preparation. Several of the WAVR-21 factors incorporate this “pathway to violence” escalation dynamic.
The secondary purpose of the WAVR-21 is to capture other forms of problematic aggression. The WAVR may be used to identify and assess the risk, frequency, and severity of non-homicidal aggression such as stalking, disruptive anger problems, menacing behavior and bullying. These manifestations of aggression are common and problematic in organizational settings in themselves, and could also figure into the ultimate formulation of a subject who may pose a risk of targeted homicide. This view is consistent with contemporary theories that targeted violence is continuous, contextual, and dynamic.
The item domains of the WAVR include both static and dynamic factors. The WAVR items include psychological, behavioral, historical, and situational factors associated with targeted violence, including intimate partner violence posing a threat to a workplace or campus. In practice, threat assessment and threat management are intertwined. Dynamic risk factors (e.g., acute psychosis, access to weapons or targets) become the focus of interventions intended to reduce risk. Assessment and monitoring are ongoing, and an individual’s response to various interventions (e.g., escalation, de-escalation, or no apparent change) become part of the changing opinion of risk level.
The WAVR-21 is among the growing number of “structured professional judgement guides” (“SPJs”). The WAVR-21 is not a psychological test or scale, and does not generate a quantitative “score.” However, the WAVR-21 exemplifies the growing trend in risk assessment technology toward the use of SPJs. In this organized but non-quantitative format, responders refer to a list of factors, each of which has some form of coding criteria with a demonstrated relationship to violence. Such guidelines improve the consistency and transparency of assessment decision making. Other structured guides exist to assess the violence risk associated with psychopathy, spousal abuse, stalking, released violent offenders, sex offenders, youth offenders, and discharged mental patients. SPJs are also generally prescriptive: they identify interventions and actions to manage and mitigate a subject’s possible violence risk.
An evidence-based tool. By incorporating scientific findings in its definition of violence risk factors, the WAVR-21 attempts to bridge the gap between research and the case management needs of practicing professionals. An extensive literature search and resulting reference list underpins the WAVR-21, translating into a rational and defensible approach to assessing and responding to threat scenarios. Clinical or professional judgment is still a necessity, and always will be, in reaching opinions of risk and viable, wise responses.
Intervention guidelines. Although not a comprehensive response guide per se, the manual includes a section on the basic principles of prevention and risk mitigation. The third edition includes new material on “risk scenario planning” – identifying intervention strategies that would be appropriate for various case scenarios. Case examples in the appendix include management steps and strategies. Case studies in the appendix of actual workplace and campus homicides include analyses of how violence may have been prevented. Certain intervention strategies, “do’s and don’ts”, are also posed in the discussion of the individual risk factor items in chapter 5. Necessary for the continuing development of competence are training, experience, and access to consultation resources.
Flexibility. The WAVR-21 tools are ideally used from the beginning and throughout a workplace or campus threat management case. Their use is intended to be consistent with the dynamic flow of workplace threat management, the differing degrees of urgency which cases present, and the need for flexibility by threat management teams. In practice, threat assessment and threat management are intertwined. Dynamic risk factors become the focus of ongoing interventions intended to reduce risk. Assessment and monitoring are ongoing, and an individual’s response to various interventions (e.g., escalation, de-escalation, or no apparent change) become part of the evolving opinion of risk level.
The benefits of the WAVR-21 – scientifically-grounded assessment technology, an educational resource, and improved communication among the multi-disciplinary members of the incident management process – are intended to improve the quality of threat assessment and case management decision-making.
Coding the wavr: a case example
Background
Knowledge of evidence-based risk factors for targeted violence directs practitioners’ inquiries and informs their professional or clinical judgment in assessing the potential seriousness of any scenario.
The following example from an actual case reveals the presence of excessive self-centeredness, rigidity, and defensiveness, leading to vindictive behaviors on the part of the individual, and only worsening his circumstances. Several risk factors and red flags are evident in this example, but a core issue that could drive him to choose violence as a “solution” to his problems is captured on the WAVR by Item 10: Entitlement and Other Negative Traits.
Mr. Jones has a history of being easily slighted and is resentful of being overlooked once again for a position with greater leadership and influence. He engages in excessive and inappropriate self-promotion, touting his “high integrity.” In reality, he angrily resists corrective feedback, and blames his manager and others for how they are “ruining my career.” Sensing that his boss was likely going to recommend his separation from the company, Mr. Jones, in his desperation, lodged a formal complaint that his manager had accepted a bribe from a customer. As this was determined to be completely false, it assured Jones’ termination for cause and exposed him as dishonorable – a humiliating blow to his efforts at maintaining a shiny public image. When no attorneys he contacted showed interest in a potential wrongful termination lawsuit, he began to make veiled threats, communicating to a coworker that he would “avenge this injustice,” adding, “I must act to restore my name.”
In chapter 5 of the WAVR manual, each item is defined and discussed. Inquiry questions and the coding criteria for an item are provided, as exemplified here for Item 10:
Item 10: Entitlement and Other Negative Traits
Key Question
Does the subject behave in a highly entitled, self-centered, defensive, controlling, or vindictive manner, or hold grudges?
Risk Indicators
Striking sense of entitlement, self-centeredness, or lack of concern for others’ rights and feelings; grandiosity; highly defensive, blaming of others, intolerant; “black or white” thinking; preoccupation with felt insults; holds grudges; vindictive; extreme envy or hatreds; lack of insight into self-defeating negative traits and their interpersonal impact.
Relevant Inquiry Questions
- How does the subject present any sense of excessive entitlement?
- To what extent does the subject tend to be self-centered, looking out for his own interests above all else?
- How much does the subject unfairly blame others for his work problems?
- Is the subject intolerant of others’ rights?
- Does the subject seem preoccupied with felt slights or insults?
- To what degree does the subject hold grudges?
- To what degree does the subject entertain vindictive thoughts about felt wrongs?
- What vindictive behaviors has the subject engaged in
Coding
Absent
No evidence of entitlement or other related negative traits.
Present
Presence of unreasonable entitlement or other related negative traits, counterproductive to conflict resolution.
Prominent
Pervasive sense of unreasonable entitlement and other related negative traits, clearly problematic to conflict resolution.
Mr. Jones would be coded as “prominent” for this item. With the information provided so far, other items that would also be coded as at least “present” include #2: Homicidal Fantasies, Violent Preoccupations or Identifications; #3: Threatening Communications or Expressed Intent; #7: Current Job or Academic Problems; #8: Extreme Job or Academic Attachment; #12: Anger Problems; #17: History of Violence, Criminality, and/or Conflict (specifically for conflict). The presence and relevance or weight of other items are further pursued by threat assessors. The case has already reached a “High Level of Concern for Violence.”
